Customer Support
Legal Statement
Please read these terms of use ("Terms of Use") carefully before using this web site (the "Site"). By using this Site or downloading material from this Site, you signify your agreement with these Terms of Use. If you do not agree with any of these terms, do not use this Site or download any materials from it. Powermate, including its affiliates and subsidiaries, including DR Power Equipment, (referred to collectively as "we," "us," or "our") reserves the right to modify, alter or otherwise update these Terms of Use at any time and you agree to be bound by such modifications, alterations or updates. You should visit this page from time to time to review the then-current terms because they are binding on you. This Site is maintained and operated by Powermate, 800 Hinesburg Road, S. Burlington, Vermont 05403. Our phone number is 1-888-440-5170.
RESTRICTIONS ON USE OF MATERIALS
This Site is owned by Powermate No information, software or other material (collectively referred to as "Materials") from this Site may be copied, modified, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the Materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices.
TRADEMARKS AND COPYRIGHTS
Product names, logos, brands, and other trademarks featured or referred to within www.powermate.com are the property of their respective trademark holders. All materials and content posted on this Web site, including, but not limited to, all text, graphics, photographs, data and images, are the property of, subject to and protected by copyrights owned by Powermate
LINKED SITES
The linked sites, if any, are not under the control of Powermate and Powermate is not responsible for the content of any linked site or any link contained in a linked site. Powermate reserves the right to terminate any link or linking program at any time. Powermate does not endorse companies or products to which it links and reserves the right to note as such on its web pages. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.
PRICING/AVAILABILITY
All prices on this site are in U.S. dollars and subject to change at any time. In the event of an incorrect price, we reserve the right to correct pricing errors at the time of sale. For deliveries and pick-ups, we will add applicable state sales tax. Prices and availability of products on the website are subject to change without notice. Errors will be corrected as discovered. Our website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our Website may be incorrectly priced. We are under no obligation to provide the product to you at an incorrect price if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error. You acknowledge on occasion, you may be able to place a product in your shopping cart and submit your order for processing, but your order is subsequently cancelled due to unavailability of product. In addition, there may be times where it is discovered that products are no longer available after an order is submitted, such as with limited quantities or stock outages from vendors, and we have taken your payment information. In such situations, your order may be subsequently back-ordered, and if we cannot fulfill your order within a reasonable time, your order may be cancelled. Any payments inadvertently taken will be promptly refunded, and is it is our policy not to charge you for an order until the product is shipped.
IMPORTANT TAX INFORMATION
Due to a recent ruling by the US Supreme Court, effective July 1, 2018, businesses conducting internet sales and phone sales are now required to collect sales tax in states that have enacted such laws. Sales tax will be collected based on the state the product was delivered and will be remitted back to the same state. States without such laws may require us to send you and the State notification of your purchases at year end, as well as remind you of the obligation to pay any sales tax due with your personal income tax return. Sales tax exemptions can only be requested by submission of a valid sales tax exemption certificate issued by your State tax department in advance to Powermate, 800 Hinesburg Road, VT 05403. Sorry no exceptions.
Limited Warranty
Powermate's warranty for the Products shall be as provided in Powermate's current warranty, policies, procedures and flat rate manuals which are incorporated herein by reference. The remedies of repair or replacement as provided therein are Buyer's sole and exclusive remedies and are Powermate's entire liability for any breach of the limited warranty provided therein. Warranty service can only be performed by one of Powermate's authorized warranty service dealers.{" "} Powermate MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES AND ALL OTHER WARRANTIES ARE SPECIFICALLY EXCLUDED, INCLUDING ANY WARRANTY AS TO MERCHANTABILITY OR FITNESS FOR PARTICULAR OR SPECIAL PURPOSES. Powermate SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES REGARDLESS OF THE CAUSE.
DISCLAIMER
We do not promise that the Materials on this Site will be accessible on your computer and we are not responsible if they are not.
The Materials on this Site are provided "AS IS" and without express or implied warranties of any kind including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose. Powermate does not warrant that the information on our Site will be accurate, complete, uninterrupted or error-free, that defects will be corrected, or that this Site or the servers that make it available are free of viruses, worms, Trojan Horses or other harmful components. Powermate does not make any representations regarding the use of the Materials on this Site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Powermate) assume the entire cost of all necessary servicing, repair or correction arising out of your use of the Materials on this Site. The Material that you read on this site is provided solely for promotional purposes. In no event will Powermate be responsible or liable to any person or entity for any damage, loss, injury, liability or other cause of any kind (including without limitation damages for loss of profits, business interruption or loss of information) based upon or resulting from any use or inability to use the Materials provided on this Site.
SUBMISSIONS
Powermate does not want to receive confidential or proprietary information from you through this Website or otherwise unless you have another written agreement with Powermate related to the sharing of such information. Any remarks, suggestions, ideas, graphics or other information that Powermate receives from you ("Submissions"), other than your personally identifiable information covered by Powermate's Privacy Policy, will be deemed to be{" "} NON-CONFIDENTIAL. BY TRANSMITTING TO Powermate SUBMISSIONS VIA THIS WEBSITE OR OTHERWISE WITHOUT A WRITTEN AGREEMENT WITH Powermate RELATING TO YOUR SUBMISSIONS, YOU UNDERSTAND AND AGREE THAT Powermate MAY COPY, DISCLOSE, INCORPORATE AND OTHERWISE USE YOUR SUBMISSIONS WITHOUT OBLIGATION TO YOU FOR ANY PURPOSE WHATSOEVER, INCLUDING PRODUCT DEVELOPMENT, PROMOTIONAL AND ADVERTISING PURPOSES.
Powermate is not responsible for any Submissions or Material posted on our forums, if any, or messages sent to us, if any. You will not submit or otherwise publish through these forums any content which:
- defames, libels, invades the privacy of, is obscene, pornographic, abusive or threatening;
- infringes on any intellectual property or other right of any person or entity, including but not limited to copyrights or trademarks;
- violates any law;
- advocates any illegal activity;
- advertises or solicits funds for goods or services.
You agree to indemnify Powermate and its officers, directors, employees, agents and distributors from and against any and all third party claims, demands, liabilities, costs, or expenses, including reasonable attorney's fees, resulting from your breach of any of the foregoing agreements, representations, and warranties.
IN CONCLUSION
Unless otherwise specified, the Materials on this Site are presented solely for the purpose of promoting products available in the United States. This Site is controlled and operated by Powermate from its offices within the State of Vermont, USA. Powermate makes no representation that Materials in this Site are appropriate or available for use in other locations. Those who choose to access this Site from other locations so do on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.